Reviews

#1 Remodeling Company in CT & MA

BBB-Logo- Nu-Face Home Improvements - Exterior Remodeling Connecticut

Now thru October 31st

55% Off Installation

Baths, Roofing, Siding, Windows, and Doors

NO Hassle Financing | NO Interest for 18 Mo. | NO Money Down

Home » Review

5.0
Rated 5 out of 5
5 out of 5 stars (based on 268 reviews)

So far my only dealings with Nu-Face is the initial consult

Rated 5 out of 5
July 30, 2023

Once the installation is done I will update this review.

With that being said my initial consult was excellent. Mark Q was extremely professional, educational and courteous. He explained everything in detail and answered all my questions thoroughly to make sure I was informed and comfortable with my decision to sign on with their company.

dental diva

I highly recommend Stone at NuFace for all you needs

Rated 0 out of 5
July 29, 2023

Stone Oliver did a seamless job from start to finish. Workmanship was impeccable.

Maryrose Boulanger

Mark was excellent

Rated 5 out of 5
July 28, 2023

Mark was excellent and answered all my questions and was very helpful

Andrew Konspore

Jimmy was great

Rated 5 out of 5
July 28, 2023

We can’t wait to get our new bathroom!

Michelle Fox

Love our bathroom!

Rated 5 out of 5
July 28, 2023

Jimmy helped us design the perfect bathroom, the communication was perfect! Alyssa made sure we were 100% satisfied! The team work was great!

yarnandpaper shirley

Thank You!

Rated 5 out of 5
July 27, 2023

I was referred to Nu Face by my sister. I met with Joe Lugo for siding estimate. They did the job on time with much care to detail. They left my home beautiful and clean. All my neighbors have commented. I will refer Nu Face to anyone.

Gissel Flores

I have wanted the bathtub in my home replaced since I have owned the house

Rated 5 out of 5
July 26, 2023

My house was built in 1942 and still had the original bathtub in it. In my personal opinion, this bathtub was not realistic for adults. We had some quotes given to us on replacing the bathtub from another company that was already doing some work in our house but the price given to us was unrealistic and as work continued, we stopped trusting that particular company. So we started to do some more research.

In our research we came upon Nu-Face. We read their reviews and were impressed by what we read so we decided to setup a consultation. We were contacted quickly by one of the owners Anthony who setup an appointment to come and look at our project based on our availability. We showed him the bathtub and he was very honest from the moment he saw it – pointing out where there was very obvious mold. He told us what our options would be with visible mold starting to allow us the opportunity to decide if we wanted to continue to move forward (which we did).

Anthony utilized an app that allowed us to design what we wanted to see (inclusive of my now new soaker tub which is more appropriately sized for an adult who does not consider themselves to be in any way shape or form petite). When we were playing around with designs we had asked Anthony a couple of times to be honest with us if our choices were increasing price which he would be honest about. This helped us feel more confident when we did decide what we wanted. At the end of the design you discuss price and pricing options which all fell into line to what we more or less had anticipated based on the research we did.

We had to wait for the project to be shipped which as we all know in this post covid world takes some time, but Nu-Face was excellent about maintaining communication along the way so there were no surprises.

The demo of our old bathtub (and surrounding tiles on wall) were completed the same day the new bathtub and walls were installed. Paolo was the person who was the primary worker on the job and he was respectful, kind and hard working. Most importantly, he cleaned up after himself! He was a delight to have in our house doing work. There was a small hiccup with a different employee that we had contacted Anthony about and Anthony had rectified the issue immediately, maintained contact with us throughout the day to make sure all was okay, and even came back out to ensure no other hiccups occurred. We were happy with the resolve of the issue that came up and were impressed by Anthony’s level of empathy to what had occurred.

Overall, I would recommend Nu-Face to any person who is looking to invest in their home. Their communication is excellent, their passion for what they do is evident in their product and product installation, and the amount of empathy that comes from one of the owners that showed that we were more to them then just a check that paid for a job made the whole experience worth it.

Erika Thiel

Stone Oliver, with Nu-Face, came over to do an assessment

Rated 5 out of 5
July 25, 2023

Stone Oliver, with Nu-Face, came over to do an assessment for new windows and back door. He was pleasant and very professional. We didn’t feel pressured at all. He showed us plenty of options and took his time answering all of our questions. Highly recommend Stone if you are in the market for any home improvements.

Jennifer Wensley

Nu-Face sent their tech, Stone, to give us an estimate today

Rated 5 out of 5
July 25, 2023

He was an absolute pleasure to work with. His instinct was on point with what my wife had in mind, and there was absolutely no pressure throughout the process. It was an absolute pleasure and we look forward to having Nu-Face revamp our bathroom

john mendez

Great experience working with Stone

Rated 5 out of 5
July 24, 2023

Great experience working with Stone on an estimate for a bathroom remodel! He was thorough, knowledgeable, and listened to our needs.

Samara Richmond

Stone Oliver is a superb sales associate

Rated 5 out of 5
July 24, 2023

Stone Oliver is a superb sales associate, very attentive, great listener.

dilip lahiri

Thank you!

Rated 5 out of 5
July 24, 2023

Stone was positive, professional, took time to answer all my questions, and was transparent!

Lilly Human

Jimmy Lemire is very knowledgeable and professional

Rated 5 out of 5
July 23, 2023

Jimmy made sure I understood what was being quoted for my conversion from bathtub to shower. Good energy. It was a pleasure meeting him.

Roland Bouchard

I met with Stone, a representative of Nu-Face

Rated 5 out of 5
July 23, 2023

I met with Stone, a representative of Nu-Face, this morning for my bath project. He was excellent to work with, very thorough, and knew his products well.

My project is a not an easy one as it is a complete gut because of a leak. He was able to figure out exactly what needs to be done and offered solutions I did not even think of.

I will be moving forward with this company. Stone made me very comfortable and confident in my decision!

Amy Smith

rofessional, quick, and clean!!

Rated 5 out of 5
July 22, 2023

We had a great experience with our new windows and bathtub! Joe was helpful from our first appointment to the last day of installation. P

Kaitlin Harrison

Stone is incredibly knowledgeable

Rated 5 out of 5
July 22, 2023

Stone is incredibly knowledgeable and gave some great pointers on having the best possible outcome for my bathroom project. Seriously: talk to this guy.

Rey Reynoso

Professional

Rated 5 out of 5
July 22, 2023

Awesome job thanks to all the whole crew. Thank again from start to finish

Anna Dalfino

It was great to meet Mark and get our project set up

Rated 5 out of 5
July 22, 2023

We’re looking forward to our new windows.

John Church

Great company to work with!

Rated 5 out of 5
July 18, 2023

No sales pressure, Stone was remarkable, thorough and a pleasure to work with! Highly recommended!!

Lisa Giglio

Looking forward to the completion of the upcoming job!

Rated 5 out of 5
June 30, 2023

I called for a free quote/consultation on window replacements and Stone arrived 15 minutes later! Stone was very helpful and informative during the consultation process.

lj bogan

Amazing sales and service – all around A+++++

Rated 5 out of 5
June 28, 2023

Started with Kevin Iacolino with sales coming to our home and spent so much time explaining everything to us and measuring to make sure all was being quoted to us properly.

We signed the contract that same night and the Nu-Face team started right when they stated they would.

We had all windows replaced and siding / insulation as well.

Everything was great and the whole service and team was phenomenal.

A++++++ to all!!!!

I’ve already recommended to friends for work. 🙂

Excellent job!!!!

Amy Bishop

Looking forward to seeing the final look!

Rated 5 out of 5
June 24, 2023

Being a new home owner, Stone was very personable to speak with and made the decision easy to purchase our showers with NU-Face.

Lauren Attenello

Jimmy was awesome!

Rated 5 out of 5
June 24, 2023

I was involved in a car accident and needed a new shower, he was so flexible and easy going! I highly recommend Jimmy and Nu-Face!

kellie conneen

Thank you for making my 120 year old house look brand new again!

Rated 5 out of 5
June 23, 2023

Very positive experience overall. The installation crew did an amazing job on the siding, If I could rate over 5 stars I would!. Chris was the salesperson and I was very impressed with his presentation of the products they install. He was very knowledgeable and worked with my budget. I am very happy with my choice and highly recommend them to anyone. Each person I talked to throughout the experience was kind, respectful and responded quickly to any questions or concerns I had.

Skye Blanchette

We just finished a visit with “Stone” from Nu-Face, on remodeling two bathrooms.

Rated 5 out of 5
June 11, 2023

Stone was most pleasant, engaging, knowledgeable and methodical as we discussed our needs and he prepared a quote.

While we still have some details to think through after his very careful explanation, we are impressed. If NuFace’s crews are as professional as Stone was in planning out our job, then our confidence in the outcome is high.

If you’re considering work you need to get done, I would encourage you to give Nu-Face a call. My sense of it is that you will be pleased.

Richard Lepoutre

We had siding gutters and a new door

Rated 5 out of 5
June 1, 2023

From the salesman to the office updates the were very professional same with the gutter and door installers since we spent the most time with the siding installers the crew of hector jorge and Renee were very conscious and true craftsman

Tom

Great Service, Great products, Great Installation!

Rated 5 out of 5
May 31, 2023

I recently had the tub in my son’s condo removed and replaced with an acrylic shower base, walls and fixtures. If I could give more than five stars I would. The entire process exceeded our expectations. We had three companies provide estimates. One of the sales person was trying to pressure me to sign “today” to received a $500 discount. He didn’t know if his comany would honor the discount if I didn’t sign before he left. Really? Plus, he was stating that his company had all five star reviews, which was not the case. The salesman from Nu-Face was very knowlwdgeable, consultative and honest. No pressure. I knew when he left, this was the company of choice. Having been in sales for 30 plus years, he treated my son and I like we expected to be treated. The office staff is outstanding. They kept us informed throughout the entire process. This company offers a level of customer service which in today’s envirnoment is rarely available. Lastly, the installation crew was unbelievable. The crew was on time, worked diligently throughout the day and protected and throughly cleaned all hardwood floors and surfaces before and after the installation. I would definitely recommend using Nu-Face.

John DeAngelo

No pressure

Rated 5 out of 5
May 30, 2023

No pressure just straight up.

Ronelle Comer

Windows came out great

Rated 5 out of 5
May 30, 2023

Dave was very helpful as an installer.

Simon Weissman

I would highly recommend NuFace

Rated 5 out of 5
May 25, 2023

NuFace replaced my tub and tub walls. They also replaced the 2×4’s in the wall prior to installing the new tub and surround. The Artic Ice color we chose is beautiful! They completed the job in the time frame they originally provided. Alfredo and his assistant were great. They listened and answered any questions I had and they were very conscientious about cleaning up after each day they worked. Anthony and his staff were very kind and responsive to any questions I had before and after the installation.

Shelly L

Thanks!

Rated 5 out of 5
May 24, 2023

Quality vinyl siding job!

thomas kiely

Nu-Face was incredible, from everyone at the office to the workers on site

Rated 5 out of 5
May 20, 2023

Great communication throughout the whole project, our siding and new gutters came out absolutely amazing!! Done in a timely manor and very professional. I know it can be a tough decision deciding on who to hire for your job, I would recommend these guys to anyone considering home improvements!! It was a pleasure working with this team.

Matthew Beaudoin

We had Nu-Face replace our 50 year old vinyl siding and gutters

Rated 5 out of 5
May 19, 2023

Everyone was clean, professional and responsive to our needs. I couldn’t be happier with their work. Even had professionals who rebuilt our garage comment on the quality of the siding and trim. A+!

Tuff Luck

Nu-Face replaced all my home windows and added an additional window to the home

Rated 5 out of 5
May 12, 2023

They were professional, on time, clean, and got the job done faster than I had expected. Quality workmanship and very good communication throughout the process from the very start with quotation. I will not hesitate to contact them again if work is needed in the future.

J V

New Windows

Rated 5 out of 5
May 1, 2023

Everyone was friendly and easy to communicate with. The office staff kept us apprised of our material status and the install was scheduled shortly after the delivery. Very reasonable prices and good quality products. I would recommend NuFace for home improvement projects.

Rita C.

I recommend them

Rated 5 out of 5
April 28, 2023

I was very satisfied with Nu Face on my home improvement project. I had my home completely re-sided and both front and rear sliding door replaced. The materials they used were of high quality, they arrived on time and swiftly re-sided my house in less than two days! The price was reasonable and very fair financing terms were available. In summary, the staff at every level were professional and courteous, the work was done on time, and clean up was perfect.

bob coggeshall

The Nu-Face team was excellent!

Rated 5 out of 5
April 26, 2023

They were responsive, courteous, and followed up with me consistently to ensure the job was being done to my approval. The workers left my property clean and the work looks beautiful. Nu-Face replaced all my property’s siding and gutters and I’d definitely recommend Nu-Face to anyone if they want quality work done right and done fast!

Samuel Whelan

We love our home’s new look

Rated 5 out of 5
April 11, 2023

We hired NuFace for our siding job and cannot be more pleased with the finished product. It looks like a totally new home. At least 7 neighbors have made it a point to compliment the way the home looks. It took about 3 days. We have no complaints whatsoever.

Shanel Banks

I would recommend them 100%.

Rated 5 out of 5
April 9, 2023

Nuface did our residing of our house and they did a beautiful job. They were professional and they never stopped working. They did the job in 2 days. The house now looks like a new house. They cleaned up after and you could not even know they were here.

Patty Kirkpatrick

Completed the work in one day

Rated 5 out of 5
April 7, 2023

Completed the work in one day and did a nice clean up

Joe Staiti

We look forward to working with them again!

Rated 5 out of 5
March 30, 2023

Joe and his crew were great. They replaced all of our gutters quickly and efficiently. They also replaced our windows and our front door. Even with some manufacturer issues on our door – Joe and his team stayed on top of it.

Angela Vassar

Home improvement

Rated 5 out of 5
March 27, 2023

this is a shout out to Joe and his family from NuFace home improvements of CT. It’s been over 2yrs now and our home is looking better than ever thanks to you guys. If your home is in need of improvements look no further than nu face for a nu face. This family of professionals was on time and very polite and their skills are a cut above the best. My husband and I had a new roof,vinyl siding,storm doors,windows and porch installed and clean up was great . Thanks again Joe and family.

Roseann and Clarence Gant

Roof replacement

Rated 5 out of 5
March 27, 2023

NuFace roofing crew removed my old roof and replaced with new roofing in one day, i am very happy with the results. I was kept up to date by Anne and Patty all the way thru, Thank you all

Rande King

Thanks!

Rated 5 out of 5
March 18, 2023

We had Nu-Face complete a small section of vinyl siding on a commercial building. Scheduling was easy and the quality of work was great.

NS_52

Highly recommend Joe and NuFace Home Improvements.

Rated 5 out of 5
February 23, 2023

Joe is great to deal with. Always on time, does what he says he will do. Competitive prices, professional and knowledgeable crew. This is the second time we have hired NuFace. Previously did a roof, siding and windows on another home for us. Will use his company again in the future. Highly recommend Joe and NuFace Home Improvements.

Michael C.

We are happy with our experience and will call this company for other needs in the future.

Rated 5 out of 5
February 8, 2023

We contacted a number of companies and went with Nu-Face based on their professionalism and response time. Windows were replaced in one day in the time frame promised. The team was professional and courteous and provided quality work at a fair price. We are happy with our experience and will call this company for other needs in the future.

Chris Marth

Repair 2 years after installation

Rated 5 out of 5
January 19, 2023

Nuface replaced our siding and it is beautiful, our home looks wonderful. We unexpectedly had some water coming in under the siding, and Nuface came Right Out to FIX the issue!!! Fantastic Company, very personable and reliable!!! Thank you very much !!!

Maggie

Communication was excellent.

Rated 5 out of 5
January 12, 2023

We had Nu-Face replace all of our windows and they also installed beautiful vinyl siding. Communication was excellent. They arrived as scheduled every day. They addressed any minor issues as though they were major issues. Couldn’t ask for a better experience. Will be using them again to replace our sliders.

Joe McMahon

New siding and gutters

Rated 5 out of 5
January 6, 2023

We hired Nu-Face Home Improvement who just completed the installation of new siding and gutters on our home. They did a outstanding job and the house looks totally transformed and beautiful. We are very pleased and happy that we went with Nu-Face. We have received many compliments on the house from friends and family.

The office staff was a pleasure to work and kept us in the loop throughout the entire process. The installation crew were very professional, courteous and meticulous in their work, paying attention to every detail, and showed a strong sense of pride in their work. Great job.

Richard Mullaney

Everyone was kind and professional in the sales, office, business, installation side.

Rated 5 out of 5
December 31, 2022

I had over 30+ windows replaced by this company. Everyone was kind and professional in the sales, office, business, installation side. My windows had some very mild cracking of the caulking after weather changed(installed on one of the hottest days of the year in 100+ heat) and they came right out and fixed everything within a week. The entire process of working with them has been amazing and the windows are high-quality. They worked with me up until the last minute prior to order until changes. Also, I had five different companies my job and they gave the best prices! Would absolutely recommend.

Meagan Hajjar

Our online reviews are protected by ReCAPTCHA, a Google anti-spam technology. This helps us ensure your voice is heard!

Why Wait?
Get Started With Nu-Face Today!

Now thru October 31st

55% Off Installation

NO Hassle Financing | NO Interest for 18 Mo. | NO Money Down

Nu-Face is proud to be a Top 500 Remodeler!

We are committed to providing you with the best service, products, and experience possible.