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Nu-Face Home Improvements

4.9

Based on 348 reviews

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melanie johnson

14:35 13 Dec 24

I had been getting estimates from different roofing companies for months. my experiences with contractors have not been good so i was very apprehensive. Lou came by my home and i immediately had a good feeling about the company, but that didnt stop me from interviewing a multitude of companies to repalce my roof. several months later i reached out to Lou and he offered me an even better deal. I have zero regrets. They started early in the morning, very respectful of my property, completed the job at the stated amount of time, the supervisors from the company came to check on the job periodically, it was a very smooth transaction. I would definitely recommend this company for home imorovement jobs. I purposely waited to post this review because i wanted to see how my roof stood the test of a few rain storms. and it has. I really appreciate the honesty, work ethics and quality of work.

Kathy Bozzuto

13:50 13 Dec 24

Grayson Slattery

17:27 06 Dec 24

BEWARE!!!!!!Hate to air laundry like this but I also don't like being stiffed! First interaction with Nu-Face was pleasant, to the point I considered them for a roofing job. I did the free consult with there salesman (no names he was great) who drew up some numbers and also told me there's a $1000 down payment. We paid the $1000 dollar deposit but told them we wanted to look over the paperwork before signing on to anything. Well we found somthing we didnt like and decided to go elsewhere. As soon as I asked for my deposit back they told me NO, so I then asked to talk to the manager Joe who tries to tell me I can't have my money back because he already bought supplies with it mind you this was a free consult with no signatures. BEWARE OF Nu-Face Home Improvements!! This situation needs to be rectified!Edit:Thanks for commenting back instead of the run around on the phone. The job was canceled the day after your sales associate left my property. There is no contract due to no work being done at all. This is now seems like a small claims court issue now. Talk to you VERY soon.

Heather Dormandy

15:35 06 Dec 24

Great job on my roof replacement. Initial appointment was professional, reasonable estimate, and went over every detail of process. Originally gave me timeline of 4 weeks out for scheduling but were able to accommodate me within 2 weeks as I had to be out of town for a family issue. On the day of -the guys showed up on time, and finished in one day, even working past dark with flashlights and spotlights to get it done. Only issue was some nails in the driveway and pieces of scrap materials left behind but that may have been from the dumpster that got picked up next day.

Jerry Weiner

15:00 06 Dec 24

Meticulous work. Great company to do businessend. with. Highly recomm

Bryan Quick

20:40 16 Nov 24

Installed flashing around a previously removed deck. Called NuFace and had a service call generated and Scott arrived onsite ready to rock and roll. This guy is great and extremely knowledgeable. Scott did a fantastic job and the quality work was worth every penny. They also did my house siding roughly 5-6 years ago and still looks great. Spring of 2025 will be having NuFace replace our roof. Highly recommended. Joe the owner is one of hell of guy and stands behind his guys and products.

Dawn G

13:32 31 Oct 24

We really love our new siding! The experience from beginning to end was very good. From owners Joe and Anthony, the staff, the workers, and Biscuit of course! Everyone was professional and friendly. They answered every question and concern. Would definitely recommend Nu-Face for whatever home improvement project you are considering.

Sandra Pirog

19:09 04 Oct 24

Everyone was great right from the start. I was kept informed on the progress of the production of the window. When the guys showed up (on time) they were very professional neat. Everyone from Jim to Allisa (spelling) and the installers were awesome. Great company to work with. Highly recommend...

George

18:02 08 Sep 24

We had Nu-Face replace a bathtub. The sales process was great with Mark Quiterio. No hard sell. Answered all our questions. Installers did an excellent job. Price was probably a bit higher than we could have gotten, but overall, it was a very good experience. We will look to use them again for additional projects.UPDATE: After our previous experience, we had Nu-Face install new siding. We were very happy with the result. The staff kept us updated on the project. The crew were professional and attentive. They worked hard and completed the project on time. Staff have contacted us a few times since completion to check on things.We don't expect any problems down the road, but if something happens, we feel confident that the company will make things right.

Frank Donahue

21:07 05 Sep 24

Alfoedo Raudoles and his worker did a very professional job,cleaned, polite,in one day install walk in shower. Highly recommend these two!!

ROB B

01:10 05 Sep 24

This was our first time using NU-FACE, and we'll definitely reach out to them again for future work. Everyone we met through the entire process was great. Outstanding customer service and quality workmanship. Love the new siding, and a big thanks to Reggie, Fabio and the rest of the crew!

Roseann Chase

00:21 29 Aug 24

Nu-Face Home Improvements was wonderful to work with for my project of a new front door. Sam Child’s was patient and attentive through the selection process reviewing all options. The office team was efficient and kept me updated. On install day the installers were tidy, efficient and knowledgeable. I am thrilled with my new Provia Door, Thank you Nu-Face Team.

Jennifer Peak

01:48 23 Aug 24

So wonderful & patient at communicating and dealing with a condo rental approval! Very professional & reasonable. Having them work on my own home soon!

Ron Coleman

17:12 13 Jul 24

We chose NuFace not only for their competitive pricing but because of their terrific staff and especially the finished product. From Chris is sales, to Ted the project manager, and Reggie and his installation crew, everyone was personable, professional, efficient, and helpful. The office staff kept us informed along the way. We highly recommend this company for a siding project.

Laurene Baril

15:47 27 May 24

So much to say about my experience with Nu-Face- all good. I first met with Mark the sales rep. We went over my project in detail and I had a quote before he left. Mark was easy to talk to, knowledgeable and very thorough. I had gotten several other quotes and they had the lowest and best contract. Can’t beat a lifetime warranty on workmanship and product!The roofing team came in first, then windows then the siding team. Each phase was performed meticulously from start to finish. I spoke with the production team quite a bit and they were all helpful and accommodating.There was a hiccup or two which is not unexpected but any issue was taken care of by the service manager Scott in person. I also had the pleasure of speaking with the owners a couple of times. Joe and Anthony are definitely hands on and put their customers first. Truly old fashioned customer service.My house looks fantastic. I get compliments all the time. I love coming home. It makes me smile. Good price, quality products and people who truly care-that is my 5 star experience with Nu-Face.Would have been nice for response to be addressed to me- my name is not Lisa. Ugh

Luke McDermott Grandpre

14:05 03 Apr 24

We hired Nu-Face to install windows and doors at our house. The first meeting gave us a really good impression of the company. They were friendly and listened to what we wanted. They also explain every step of the process and go through with you the designs you can do for windows and doors. They like to meet with all homeowners to make sure everyone is on the same page and can voice what each is looking for. I appreciated the time they took to answer all of our questions.The next two times after that was to take measurements. This was done very meticulously. The minor downside, which I won't take a star off for, is the first person kept asking about what was going to be installed. I thought they would know that before arriving here or at least have the paperwork detailing what is going to be installed.Another thing that I did not like but still won't take a star off for is that I was not told about a change in the windows we wanted until I talked to the the second person coming to take measurements. I called the company and they said they had to make the change because of weight of the windows. I was okay with the change but I did not like hearing about it after that fact. I wish I was called and told about it when they knew they needed to make this change.The install was done in one day. The end result is absolutely gorgeous. We are thrilled with the work the team did. They even took out the door knob and lock from our previous door and installed it in our newer door.I would highly recommend this company, just make sure to always be asking questions about your project.

Nancy Manke

19:46 01 Apr 24

We had several people come in to give us quotes on a new shower, tub and vanity. Nu Face was by far the most professional, Jim showed us samples, and explained the process . Although they do not provide vanities, they offered to install our new one for us. Joe even called my husband to ask if there was anything more they could do. We were so impressed with the company.The install process only took a day and a half!The installers were great, very neat, cleaned up everything. They went above and beyond by installing the vanity and even put the knobs and handles on for us, they also hung the new shower curtain. It came out beautiful!!! We are so happy with our new bathroom. We can’t recommend Nu Face enough!!

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SERVING CONNECTICUT, MASSACHUSETTS, AND NEW JERSEY

We have 30+ years of home remodeling expertise under our belts here at Nu-Face Home Improvements, and we’re happy to use that experience to serve CT, MA, and NJ homeowners!